US Retail Satisfaction Inches Up in 2026 Amidst Economic Pressures and Tech Advancements
US Retail Customer Satisfaction Sees Modest Gain Amid Economic Headwinds US retail customer satisfaction is up. This happened in 2026. Economic pressures still exist. Overall satisfaction edged higher. General merchandise retailers improved. Specialty retailers also saw gains. Online retail satisfaction remained steady. Supermarkets, however, slipped slightly. Shoppers are more value-focused. They are also more disciplined…
